Frequently Asked Questions
Find clear answers to common questions about downloading social media videos, quality formats, privacy, and mobile usage.
General Questions
What is SocialVideoDownloader?
SocialVideoDownloader is a modern, permission-first web application designed to help users download publicly accessible social media (videos, reels, shorts, photos, and audio) across 10 major platforms without logging in.
Is SocialVideoDownloader free?
Yes, 100% free with no monthly subscription, credit card requirement, or download quotas.
Do I need to install any app or browser extension?
No. SocialVideoDownloader is entirely browser-based and works seamlessly on Windows, macOS, Linux, iOS (Safari), and Android (Chrome/Firefox).
Quality & Formats
What video quality can I download?
We offer available public stream resolutions up to 1080p Full HD (and 4K where supported by the source platform).
Can I extract MP3 audio tracks?
Yes, we provide direct 320kbps MP3 audio extraction for YouTube, TikTok, Instagram Reels, X/Twitter, and Reddit.
Are TikTok videos downloaded with or without watermarks?
Whenever permitted by the underlying public video stream, TikTok videos are delivered without the bouncing watermark.
Privacy & Permissions
Can SocialVideoDownloader download from private accounts or private groups?
No. SocialVideoDownloader strictly operates on public content. We never bypass passwords, paywalls, DRM protections, or private account security controls.
Do you store copies of downloaded videos on your servers?
No. SocialVideoDownloader operates as a transient streaming router. No user-downloaded media or personally identifiable logs are stored permanently.
Troubleshooting
Why did my URL fail to resolve?
Common causes include: the post is set to private, the creator deleted the video, the platform changed its URL format, or the URL contained broken tracking parameters. Try copying the clean link again.
How do I download on iPhone or iPad (iOS)?
Open SocialVideoDownloader in Safari. Once the download link appears, tap it. Safari will prompt you to download the file. You can then access it in the Files app or save it directly to your Camera Roll.
Still have questions or need assistance?
Check out our platform guides, how-it-works page, or start downloading right now.